FAQ - Frequently Asked Questions
Do you bring your own supplies?
Yes. We bring a vacuum, bucket, mop, cleaning towels etc. We supply our cleaners with everything including all purpose cleaner, degreaser and magic erasers. If you have a specific cleaning product you’d like, simply leave it out and we’ll use it.
Can you use green products?
Yes. If you’d prefer other green products be used you are welcome to provide them.
Do I have to be there for my service?
No. However, we do ask that you be there for your first service to give the crew a brief walk through. After that there is no need.
What if I’m not happy with my cleaning?
Call us with in 24 hours and we will send someone back at no extra charge to redo anything you are unhappy with.
Can your crew access my home if I’m not there?
Yes. You are welcome to provide an access code, leave a key, or lock box.
Are your cleaners insured and bonded?
Yes. We also carry unemployment insurance, workman’s compensation.